Return & Refund Policy

At Sproutlee, your baby’s safety and your satisfaction are our top priority.

Return Eligibility
We accept returns within 5 days of delivery under the following conditions:

• Product received is damaged or defective
• Wrong item delivered
• Product quality issue with a genuine reason

Conditions for Return

• Product must be unused and in original packaging
• Proof (images/videos) may be required for verification
• Return request must be made within 5 days

Non-Returnable Cases

• Opened or used products (unless defective)
• Change of mind without valid reason

Return Process

1. Contact our support team within 5 days
2. Share order details and issue
3. Our team will guide you through return steps

Refund Policy

• Once approved, refund will be processed within 5–7 working days
• Refund may be issued via bank transfer or store credit

Note
As baby food is a sensitive product, we ensure strict quality checks. Returns are handled carefully to maintain safety standards.